Privacy Policy

Welcome to Poo Patrol. We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We only collect information that you voluntarily provide to us through our website contact forms or direct communication, which may include:
• Name
• Address
• Email address
• Phone number
• Property details relevant to our services
• Pet information
• Service preferences

2. How We Use Your Information

We use the information you provide solely for:
• Communicating with you about our services
• Providing pet waste removal services
• Processing payments
• Scheduling service visits
• Responding to your inquiries
• Maintaining accurate service records

3. Data Storage and Security

• We maintain reasonable security measures to protect your information
• Your data is stored securely and accessed only by authorized personnel
• We keep your information only as long as necessary to provide our services
• We do not use cookies or tracking software
• We do not use Google Analytics or any third-party tracking tools

4. Third-Party Sharing

We do not:
• Sell your personal information
• Rent or lease your data
• Share your information with third parties
• Use your data for marketing purposes beyond our direct services
• Transfer your information to external databases

5. Website Usage

Our website:
• Does not use tracking cookies
• Does not collect analytics data
• Does not use third-party tracking tools
• Only collects information you voluntarily submit

6. Your Rights

You have the right to:
• Access your personal information
• Request corrections to your data
• Ask questions about how your data is used
• Request deletion of your information
• Opt-out of communications

7. Changes to This Policy

If we make changes to this Privacy Policy, we will:
• Update the "Last Updated" date at the top
• Post notifications on our website
• Inform active customers via email if changes are significant

8. Contact Information

For questions about this Privacy Policy or your personal information, please contact us.

9. California Residents

Under California law, our customers who are California residents have specific rights regarding personal information. Since we do not collect or share personal information beyond what's needed for basic business operations, these rights are automatically protected.

10. Children's Privacy

We do not knowingly collect information from children under 13. All service arrangements must be made by adults.

11. Data Retention

We retain your information only for as long as:
• You are an active customer
• Required for business operations
• Needed for legal compliance
• Necessary for service records

12. Business Transitions

In the event of a business sale or merger:
• You will be notified of any changes
• Your data will remain protected
• You will have the option to delete your information

13. Your Choices

You may:
• Decline to provide personal information
• Request removal from our records
• Opt-out of future communications
• Request data deletion upon service termination

This straightforward Privacy Policy reflects our commitment to protecting your privacy while providing quality pet waste removal services. We believe in being transparent about how we handle your information and maintaining your trust through responsible data practices.